Shipping policy

Shipping Policy

At SafePaws™, we are committed to getting your order to you safely and as quickly as possible.

Processing Time

All orders are carefully processed within 1–2 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.

Delivery Time

Standard shipping typically takes 5–10 business days, depending on your location. Please note that delivery times may occasionally vary due to customs, carrier delays, weather conditions, or other circumstances outside our control.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email. You can use this number to follow your package throughout its journey.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your purchase. SafePaws™ is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided at checkout.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact our customer support team as soon as possible. We will do our best to assist you and work with the shipping carrier to resolve the issue.

Questions About Your Order?

If you have any questions regarding your shipment or delivery, our support team is always happy to help.

SafePaws™ — Happy paws. Happy walks.